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Responding to customer feedback
Posted on October 2, 2012 Leave a Comment
Some of the regular readers of this blog will know that I recently had a bad experience shopping at Audi Cheshire Oaks. I thought it only fair to Audi to update readers on action taken since I blogged about the experience. First of all well done Audi – I was contacted via twitter, they apologised […]
Technology and Customer Service
Posted on September 17, 2012 2 Comments
I had cause to visit my local Audi Dealership today at Cheshire Oaks earlier today. I’ve been considering a new car for some time and thought that today might just be the day. During my visit the customer service I received wasn’t what I would consider up to scratch – I was made to feel […]
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