Travel Category
A Speech at the Wedding of the new Mr. and Mrs Roberts
Posted on August 4, 2013 Leave a Comment
Now this is technically nothing to do with technology (although it is very social). My best mate Mike Roberts got married yesterday and I thought it would be opportune to post a copy of my speech online ….. lets call it an act of public record 🙂 Ready Mike? Now before I sit down …. […]
@United Airlines: How not to do customer service
Posted on June 19, 2013 Leave a Comment
Regular readers of this blog will know that I’m the first to give credit when customer service works but also believe that when companies fail it needs to be pointed out so that they can improve for the benefit of everyone in the future. This is especially true when a company is attempting to use […]
Data Access in America
Posted on June 13, 2013 Leave a Comment
You may remember that last year I blogged about the costs associated with Data Access in Europe. Coming to America I knew that using my mobile wouldn’t be cheap; or at least that was my assumption before I travelled. I have, however, come up with some innovative solutions that have surprised me as to how […]
Online and in flight
Posted on October 26, 2012 Leave a Comment
Following my thoughts on data access in Europe I am now flying home from Italy and I’ve started to contemplate Internet access in the air. Remember the days when you walked into a hospital and were told to switch off your mobile phone? Then one day this seemed to stop being important – someone realised […]
Data access in Europe
Posted on October 23, 2012 1 Comment
This week I’ve taken a holiday to Sorrento in southern Italy. Naturally I couldn’t come away without bringing some technology with me – I have my iPhone, iPad and (in the hotel room) my laptop has come along for the ride. Something which I’m finding slightly frustrating is that the SIM card in my iPad […]
Responding to customer feedback
Posted on October 2, 2012 Leave a Comment
Some of the regular readers of this blog will know that I recently had a bad experience shopping at Audi Cheshire Oaks. I thought it only fair to Audi to update readers on action taken since I blogged about the experience. First of all well done Audi – I was contacted via twitter, they apologised […]
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