Monthly Archives: June 2013
@United Airlines: How not to do customer service
Posted on June 19, 2013 Leave a Comment
Regular readers of this blog will know that I’m the first to give credit when customer service works but also believe that when companies fail it needs to be pointed out so that they can improve for the benefit of everyone in the future. This is especially true when a company is attempting to use […]
WWDC: A view of the world
Posted on June 14, 2013 Leave a Comment
So WWDC is drawing to a close. I thought it worth drawing together my thoughts on what has been an incredible week for technology, innovation and for Apple. 1. iOS 7 This week Apple announced the all new iOS7. Having now been at the keynote where it was unveiled and having discussed it with several […]
Data Access in America
Posted on June 13, 2013 Leave a Comment
You may remember that last year I blogged about the costs associated with Data Access in Europe. Coming to America I knew that using my mobile wouldn’t be cheap; or at least that was my assumption before I travelled. I have, however, come up with some innovative solutions that have surprised me as to how […]
A View Worth Admiring
Posted on June 11, 2013 Leave a Comment
I just couldn’t resist sharing this. This is my favourite photo of WWDC so far. You will also love this panorama
Meeting People through the use of Technology
Posted on June 11, 2013 Leave a Comment
When I arrived in San Francisco on Sunday I didn’t really know anyone and had no plans for the day. I had been using a great app called Glassboard to share ideas and experiences with other attendees so posted a message asking if anyone else was at a loose end. Within a few moments a […]
Why do we bother to queue?
Posted on June 10, 2013 Leave a Comment
This week is Apples word wide developer conference in San Francisco. I’m here for the week, it’s 3am and I’ve just joined the queue for the keynote speech (7 hours to wait). It’s got me thinking about why people queue in this technology savvy era. The videos from this conference will be available online, it’s […]
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